Services...


Emergency Response
Among our other specialties, TechDoc offers Emergency Response Services for acutely ill computers and networks for companies of all sizes.

We work evenings and weekends where the situation calls for it.  We offer our customers a powerful resource and rapid response with attention to preventing future problems. Below please find some of the typical emergencies we handle. Please contact us for more info.


Here is how we build our layered solution to your computer ills:

Diagnosis - Our systematic approach
	Listen carefully to history and symptoms
	Speed test LAN and Internet connections
	Isolate problems to the proper system
	Examine operating system updates
	Check for presence of defenses
	Perform specialized diagnostic tests
	Analyze test results
Treatment - Our layered program for safe computing
	Formulate treatment plan
	Backup data if not done before!
	Rescue and Recover data as needed
	Install Routers with Hardware Firewalls
	Install Operating System Updates
	Remove Viruses and immunize
	Scan and protect e-mail
	Defeat Trojan Horses, eliminating surprises
	Capture and eliminate Browser Hijackers
	Subtract Adware and Malware
	Hunt down missing drivers and patches
	Install back-up software & hardware as needed
	Install Operating System Updates
Post-Visit Care
	Set up automated multi-layer defense program
	Return visits assure protection is still adequate
	Inform you of latest threats and defenses
	Suggest new defenses as conditions change
	Relax, we'll take it from here!

Call us today and and see how fast we move!

 

Click here to view our Virus Protection and PC Security slide show covering the fundamentals of PC/Network Internet protection.  We are happy to present this program to your company or organization.